Please can you send us an email with your HAY reference number to csreviews@hays-travel.co.uk so we can investigate this further for you.Take careLucy - The Social Media Team. It's time to book with confidence. Asked for a quote, which came out quite a bit more than a well known online company. If the government advises against travel at the time youre due to travel, your money is protected and you will be able to consider your options about rebooking or having a refund. She informed me that she would have to look into it and get back to me but was going on holiday so it would be with a colleague. Christopher Elliott. Unfortunately, from receiving inaccurate information to totally missing out on a holiday, customers have many complaints with Hays Travel. If you need any further assistance please contact your local branch, orthe person who made your booking. This is going to be . We also ensure all reviews are published without moderation. When I queried this they quickly refunded my money and honoured the headline rate advertised. We will contact you within four weeks of your departure date to discuss the options*. Once the details are entered we will be able to process the transfer. We would love it if you could leave your feedback, positive or negative, telling us about your booking experience. If Frontier Airlines cancels your flight, it doesnt matter which airfare you bought. One of our favorites takes you by the Hays Bison Herd and Fort Hays State University's campus. Holly was friendly and accomodating. But what happens if you're past the refund deadline? If you have a dispute and you booked with an ABTA Member then we can offer information and potential solutions. Put down to experience but will not use again, Good afternoon Dave,Thanks for taking the time to leave us a review, we appreciate the feedback. How long will it take for my booking confirmation to come through? The FCO advice is applicable for refunds on travel due in the immediate future, and we have been advised by the travel industry body, ABTA, that immediate means the next four weeks. With Frontiers standard fares, tickets can be canceled for a full refund only within the first 24 hours after booking and only if you bought your ticket at least 168 hours (thats seven days) before departure. Take careLucy - The Social Media Team, Jess and Sharon were so helpful in my holiday search. https://haystravel.co.uk/holiday-money/travel-money-card, https://www.pps.edenred.com/pages/privacy. Can't wait for my girls trip Nikki has booked for me in May 2023! Avoid at all costs (no pun intended), Good Afternoon David,Thanks so much for taking the time to leave us a 1* review.We appreciate the feedback you have given us. All rights reserved. 105 following. To get a refund after checking into your hotel, you need an airtight case. We'll contact the company for you, make your demands, and get your problem sorted. Hays Travel Currency Card - Apps on Google Play protected. Good afternoon Kyle,Thanks so much for taking the time to leave us a 5* review. How to change or cancel your Spirit reservation. Offering fly and flop holidays, city breaks and far-flung tours, the company prides itself on customer service and value. Do not sell or share my personal information. If you choose to cancel your flight and youre not eligible for a full refund, you can cancel your itinerary and youll retain its value as a travel credit with Frontier. Thanks again for the feedback and for being a loyal Hays Travel customer.Take CareLucy - The Social Media Team. Frontiers flight cancellation fee is $99 and is listed as per passenger, per direction regardless if you cancel your flight 60 or more days prior to departure or the same day as departure. Her work has been published in The Wall Street Journal, The New York Times and The Washington Post. Sally French is a travel rewards expert who joined NerdWallet in 2020. Naturally, her travels always involve a fitness component, including a week of cycling up the coastline of Vietnam and a camping trip to the Arctic Circle, where she biked over the sea ice. Do I need to pay my balance due for my holiday later this year.
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