shipping. First Name. To determine the current status of your product, please follow the link below. Restaurants. I have to say my husband is always very pleased with horizon hobby,,he's been going through them for 4 or 5 years now and never once had a bad experience EVER! Well, Ill eat it when I'm wrong. Horizon Hobby customer service non-existent. Overview of Horizon Hobby complaint handling. repair any products purchased outside of these areas and will return the Stay Smart, sign up for Spektrum RC Emails. Haven't had any quality problems so far . Finally I got somebody in sales who put me on to a support person who knew less than I do and Im a newby Finally he told me to write a warranty complaint. 1/10 RBX10 Ryft 4WD Rock Bouncer Kit, Gray. Contact Tower Hobbies Customer Support Funny. When I started doing business with Horizon Hobby years ago, they were responsive and helpful. these areas and will return the item to the sender at the senders But that's the postal code on my account and when I try to solve the problem I just get the stupid robot that keeps telling me it's unvalid . "trying to get my ix 12 updated. Recently bought a plane from horizon hobby and picked the 1 day shipping method, And this company claims that they will ship your item out the same day you order it as long as it is a business day. Decarie Ste 100. READY TO RUMBLE - Kyosho Fazer Mk2 1969 Chevy Camaro Z/28 . From our world-class innovative products and customer experience, our commitment to the customer is at the heart of everything we do. With this acquisition, Horizon Hobby looks to build upon Hobbico's great reputation for providing quality RC products to customers across the country. For full warranty information, please refer to your product manual or the product pages on www.HorizonHobby.com. the Caribbean (excluding Mexico), Zenoah Service limited to the United States. I'm done doing business with them and will be looking for a new RC company to do business with. Sent it back under the manufacturers . Products Purchased from HorizonHobby.com: Horizon You can't even send this product back cause they won't authorize it to be returned. Purchased a Fox 3000 Glider ,1week later first flight . Write a review. Date of experience: 07 March 2023. 0. Horizon is not responsible for items lost or damaged in Nonpayment can result in the confiscation of equipment. 2004-2023 Big Squid RC, Inc., all rights reserved. 67 Posts. But that's something I've encountered with every hobby supplier I've ever bought from. Not another penny will go to Horizon Hobbies. Worst customer service, they do not stand behind their warranty unless every box is checked. All charges for service parts, labor, shipping and other fees are your responsibility. Last Name. Then . The "Readyset" configuration is Kyosho's name for its . If you have any questions, please call us at 877-504-0233 or Email Product Support at productsupport@horizonhobby.com. Apart from Horizon Hobby 10% Promo Code, the store also provides the new customer discount. 3.6 Days. Dear Horizon Hobby Customer, Thank you for contacting Horizon Hobby. Horizon Hobby services customers in the US, Canada and Puerto Rico. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. of these countries. What a shame as the products are good. 10-04-2021, 07:40 PM. For information on how to ship regulated or Hazardous items by FedEx, please visit http://www.fedex.com/us/service-guide/ship-dg-hazmat/dangerous-goods/how-to-ship.html for more information. Horizon Hobby Service Center | Spektrum Never shopping here again. Horizon - Customer "No" service! The battery was defective and lasted only 2 minsSubmitted multiple emails asking to replace battery if they will not accept return--> no response to my emailsPoor customer service. For 1969, the Camaro Z/28 received engine improvements as well as some body enhancements and an 8,000-rpm tachometer with 6,500-rpm redline, among other upgrades. The worst customer service Ive ever dealt with. Horizon Hobby - HRZ00014. Shut-off valves, if present, must be in the closed position, and all fuel tank caps or closures must be securely in place. | 73 reviews for Horizon Hobby, rated 2.50 stars. Hobby, LLC Service Terms and Conditions. Any kit or engine powered by flammable gas or nitro fuel must be thoroughly emptied and purged. The latest review do not order or buy from here was posted on Jun 30, 2022. Spring Cleaning Sale! 5 Days. Not good like futaba you call them. Horrible customer service! Best costomer support. (217) 398-3630. expense. Confirm E-Mail. Chrome and Firefox won't. Continue reading. I sent the 5 broken up ar631 recievers for repairs and they sent me back 5 brand new Ar631 recievers and only charged be 40 dollars do the math 500 dollars worth of recievers for 40 dollars. The differentials should be the spiral exb cause they go out all the time. 36 reviews of Horizon Hobby "Had their qx350 for exactly 1 week before the motherboard shorted out. Regulations published by the U.S. Department of Transportations Pipeline and Hazardous Materials Safety Administration (PHMSA) may be found online at: https://www.phmsa.dot.gov/hazmat. Customer can service can take a week or longer to get back to you.Their Arrma 2yr warranty is only if you dont use the product. Free Shipping On Orders Over $99 Learn More, Shop Local Do not send loose batteries or batteries packed with equipment back to Horizon. Nonpayment can result in confiscation of equipment. Horizon Hobby Owns Half of the Industry and it Sucks : r/rccars - Reddit GetHuman features available: Current hold time. If you have any questions, please call us at 877-504-0233 or Email Product Support at productsupport@horizonhobby.com.
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