The status of the device should read: If theres a fault, that would be a good starting point for your problem. So why does your MSI laptop keep shutting off by itself? Therefore it is essential to get everything right beforebuying a laptop. Ensure to choose the drivers that are compatible with your Windows version. Subscribe3. It may not display this or other websites correctly. Step 1: Press the WIN key on your keyboard and search for "windows security". The best way to deal with such a problem is by hard resetting your laptop using a bootable USB or, if you have a CD-Drive, a boot disk. #1 msi laptop shuts off immediately when I unplug it. 4) After updating, restart your computer to take effect. Choose the .msi file that matches your current OS Build and click Next. Sounds more like a CPU overheating problem. If any malware has been detected, follow the instructions provided by the antivirus program to fix it. Click on System. I have MSI GL63 running Windows 10 Home 64 bit. I can add: I played Hitman: Absolution trough the end. Copyright 2023 Micro-Star INT'L CO., LTD. All rights reserved. Similar to the heating issue caused by the fans not working, other hardware components may fail to operate properly, resulting in random laptop power off. As an Amazon affiliate, I earn from qualifying purchases. Step 3: Click the "Scan Options" link. Laptops that can be hibernated often have it enabled by default. You are using an out of date browser. Share your problem with us in the comment section below and well help you. Set Low battery level/Reserve battery level to 0%. No one wants their laptop to shut off randomly, distracting users from their work only to wait for the computer to trunk up again. This feature uses hibernation instead of a full shutdown. The only way to get back in is by force shutting it down by holding the power button for a few secs. You can find out what type of battery your laptophas here. Feel free to leave a comment and ask any questions. MSI computers also come with software to let you throttle your power back a bit to avoid excessive heat. After successful installation, I turned on the laptop and It works perfectly fine, charges ok and doesn't discharge quickly or not completely. Step 2: Switch to the Virus & Threat Protection tab on the left. Its best to pay attention to the sound of your fan as well, to see if its making any unusual noises or not working properly. Sometimes, your OS might lag or crash randomly if you have not installed the latest updates. Okay, theres one more thing to try. What noises did your computer make just before shutting down?Help support our channel:1. Instead of doing that, you should check the manufacturer's website and download updates from there. Hopefully, opening it and applying Artic Silver did not void your warranty. P.S. This guide will show you the steps to check why the device shut down on Windows 11. This question always comes up when trying to find a solution, but the problem remains. This random shutdown might be caused by software or hardware issues, or both on some occasions. If the power supply units wattage is higher than the overall power consumption, the computer will run steadily. Visit our corporate site (opens in new tab). A faulty battery can cause the laptop to shut off randomly in most cases. This is a safety measure because damage to both hardware and software components can occur if your machine gets too hot. Visit MSI official website . Then restart your computer and see if it works. Unfortunately, Windows Defender may not detect it, so its worth trying another antivirus application such as Avira and Panda. On Windows 11 (or 10), the "Event Log" system tracks everything that happens, including when and why the computer restarts or shuts down correctly or incorrectly due to a problem. Yes, it will take some time to complete, but its worth it. Regardless of the reason, Windows 11 (in addition to Windows 10) includes tools that allow you to check the date, time, and reason the system shut down or restarted unexpectedly using the Event Viewer or querying the event logs with PowerShell and Command Prompt. Heres how it works. But these approaches aren't recommended for beginners and those who don't work with hardware as engineers. So lets jump ahead and find out how to fix your laptop that keeps shutting off randomly. Why does my laptop keep turning off? As a Microsoft Certified Professional (MCP), she writes posts to solve various Windows system issues, and shares technical tips for gaming, video streaming, etc. Could it be the power cord? Just cleaned and put on some Arctic Silver. And back where I started. Once again, thanks for the help everyone. If youre a student and need your laptop in the class, the beeping sounds can distract everybody. when the estimated remaining battery charge drops down to approximately 40%, give or take 5%, the laptop abruptly turns off. To check the Event Viewer logs and determine why the device was shut down or restarted on Windows 11, use these steps: Open Start. Web developer and technical writer focusing on frontend technologies. Each time the game launches it goes to sleep. You can disable it by: - G oing to Control Panel\All Control Panel Items\Power Options\System Settings - Click on the sentence 'Change settings that are currently unavailable' 6) Restart your laptop and see if it fixes the issue that your laptop randomly turns off. If replacing a power supply solved the issue, it indicates that there may be some problems with the replaced device. In the event that none of our advice works, ask MSI For help- especially if you are under warranty. Why does my MSI laptop keep shutting off by itself? #1. Or to understand if Windows Update suddenly rebooted to apply a cumulative update or if the device lost power unexpectedly. So check the power cord and make sure its properly connected to the power source. (Choose shutdown to turn off the PC) How to end Windows background tasks and processes When Windows 10 is running multiple programs, the system might freeze up and unable to close existing processes. #1. Install old drivers and try if it is gone? Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Under the Best Match option, you'll see Power & Sleep Settings appear. As obvious as this problem may sound, laptops can randomly shut down when theyve no power or a problem with the power supply. There is a slight chance your laptop keeps turning off due to the lack of storage.
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