You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. How does Amex Platinum purchase protection work? You can view the full list of cards here. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. We may receive compensation when you click on links to those products. If a loss is due to theft, you may need to provide a copy of the police report. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Terms apply to offers listed on this page. This benefit applies if you made the purchase, or at least a portion of it, with your American Express card or American Express points. Credit Card Extended Warranty and Terms | American Express endobj Enrollment required. Click "File a Claim," then provide the required information. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. Visit americanexpress.com/benefitsguide for details. A Step-by-Step Guide to Filing a Return Protection Claim With Amex There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. To file an American Express return protection claim . Copyright 2018 - 2023 The Ascent. * From lamps to loungewear and from headphones to handbags, you can use your Eligible Card with more confidence when youre covered with Purchase Protection. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. I don't have much time to deal with this but I've never filed a claim before. In the case of a damage claim, you may need to send in the broken item. For a complete description of the policies of your American Express card, select your card on this page. This was for Amex Canada (RSA Insurance). Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the . 1 Terms, conditions and exclusions apply. It can help protect covered purchases made on your eligible card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the covered purchase date. Cards with this higher level of coverage include: The information for the Centurion, Business Centurion and Hilton Aspire cards has been collected independently by The Points Guy. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. Credit Score 101. All information about Hilton Honors American Express Aspire Card has been collected independently by NerdWallet. Click "Enter. By Cristina Gibson | American ExpressCredit IntelFreelance Contributor. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. Our partners compensate us. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. Cash and cash-like items including gift certificates, stamps and coins. If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. Pre-qualified offers are not binding. In addition to filing your claim, you must provide proof of loss within 60 days of the incident or as soon as reasonably possible. Don't you wish you could take a peek inside a credit card expert's wallet sometimes? What are the best ways to use my amex membership rewards? One-of-a-kind items, such as rare stamps and coins. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. In short, covered purchases are covered for up to 90 days from the date of purchase for up to $10,000 per covered purchase and up to $50,000 per eligible card per calendar year. What Types of Homeowners Insurance Policies Are Available? When we think of travel rewards card benefits, we tend to think of lounge access, free checked bags and companion tickets, but dont stop there. Marriott Bonvoy Brilliant American Express Card. Big spenders should note that the purchase protection on. are covered by AmEx's purchase protection coverage. Delta SkyMiles Platinum Business American Express Card. Terms apply. Once youve submitted the necessary supporting documents, American Express will send you an email confirmation stating your documents were received. Now there are even more places your Platinum Card can get you complimentary entry and exclusive perks. The claim process begins when you file your claim. But with premium Amex cards, the limit is up to $10,000 per claim with the same $50,000 annual limit. Our editor's ratings analyze fees, bonuses, rewards, and benefits to highlight the simplest and most valuable credit cards available. When you purchase an item with a manufacturer's warranty, this benefit can add an extra year to the warranty. Notably, American Express prepaid debit cards do not come with this benefit. 5 Stars. Visit americanexpress.com/benefitsguide for details. Underwritten by AMEX Assurance Company. It also doesn't cover events that occurred because the item wasn't reasonably safeguarded. CLAIM NUMBER (NUMERIC-PART ONLY) DOCUMENT UPLOAD NUMBER Are you a robot? Juan is a travel writer that specializes in travel and personal finance, including content on credit card products and airline and hotel loyalty programs. Related: Your complete guide to shopping protections on American Express cards. If that happens due to a covered event, you can file a claim with American Express for reimbursement. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Go to the Amex extended warranty claims webpage to file online. Coverage limits apply. If you need to make a claim, you will receive a reimbursement either for the item or the cost to replace the item, up to the coverage limits on your American Express card. Beyond glamorous perks like airport lounge access and annual statement credits, American Express cards offer several valuable benefits that can protect your purchases.
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